Delete Your Pramana Account & Data
We respect your privacy and make it easy to delete your account and any associated personal data. This page explains how to request deletion of your Pramana account and the data linked to it.
How to Request Deletion
If you have a Pramana account, the fastest way is to sign in and delete your account directly.
Alternatively, email support-g@pramana.ae from the same email you used to sign up with the subject line: "Account Deletion Request".
What We Delete
- Your Pramana account and login details
- Inspection records and uploaded photos
- Your contact information (e.g., name, email, phone if provided)
What May Be Kept (and for How Long)
- Legal/operational records: minimal data kept for up to 90 days to meet legal, fraud-prevention, or accounting requirements.
- Backups/aggregates: non-identifiable analytics may be retained. Backups are purged on their normal cycle.
Once the retention period ends, any remaining data is permanently deleted.
Timing
We aim to complete confirmed deletion requests within 30 days. We may ask you to verify your identity for security.