Privacy Policy
Effective date: 19 December 2025
Pramana ("we", "our", or "us") is committed to transparency and respecting your private information. This Privacy Policy explains how we collect and use your information when you use our mobile application and web services.
Data Collection & Use
We only collect your name, role, email, and phone number to manage your account and provide the service. We do not sell your data.
The app may request access to the Camera to allow users to capture photos or videos for reports. In addition, property details you enter, digital signatures and generated PDF reports are collected and stored to be able to provide you with the service.
Basic technical information (such as app version and crash logs) may be collected automatically to ensure app performance and stability. General usage patterns may also be collected to improve the app and our service to you.
How We Use Your Information
We use your information to:
- Provide and maintain our services
- Generate and store your property inspection (where applicable)
- Process payments for inspections
- Send important account notifications
- Improve our app and services
- Respond to customer support requests
Data Security
All data transmitted between the app and its backend services is encrypted in transit. User content is stored securely.
Permissions
- Camera: Capture property images and videos for reports.
- Storage: Save or access media files related to inventory reports.
- Internet: Required to sync reports and upload photos securely (where applicable).
Policy Updates
This policy may be updated periodically. Changes will be reflected by updating the effective date above.